Jate Solutions

 
 
 

Jate Solutions Terms and Conditions

The following terms and conditions apply to all services offered by Jate Solutions. By ordering any services from Jate Solutions you are agreeing to the following terms and conditions, whether or not the client has been provided with a copy. (updated February 2014)

Privacy Policy

Your IP information will never be sold or exchanged. This site does not use cookies, however, we do monitor all IP addresses that access and use this site for statistical information. This is used solely for the purpose of analyzing site traffic, page hits and monitoring user trends. Your IP address is never in anyway linked to your personal identifiable information.

Designing Websites

We reserve the right to refuse to construct a web site which we may judge as unfit due to content or otherwise.

The acceptance of a project shall be deemed as a contractual agreement between the client and Jate Solutions. We cannot always guarantee to start work immediately on a project but will arrange a date with the client as to when work can commence.

It is the duty of the client to establish the rights to any material supplied for inclusion on their pages. Jate Solutions cannot be held responsible for any breach of copyright or any other right caused by reproduction of materials supplied by the client.

Jate Solutions makes every effort to design pages which display acceptably in the most popular current browsers, but cannot accept responsibility for pages which do not display acceptably in new versions of browsers released after pages have been designed.

Jate Solutions will submit a client's website to several of the major search engines as part of the design package. We will make every reasonable effort to design the website effectively but cannot guarantee high placings in search engine results, we can also accept no responsibility or liability if any search engine, online directory or search site, submitted to as part of basic search engine optimisation, chooses not to list a client's web site.

Jate Solutions will initially place the client's website on temporary web space during building, in order that the client may view and comment upon the website's progress. When both Jate Solutions and the client agree that the website meets the criteria agreed during the web design process, Jate Solutions will invoice the client for the full amount due for the project, or if the client chooses the monthly payment plan payment option, we will invoice the client for the first monthly payment. When this invoice has been settled, the website will be uploaded to permanent hosting. Should the client wish to host the website on their own choice of server, Jate Solutions will publish the website on the client's server, only once full  payment has been received.

Payment

Jate Solutions accepts payment by bank transfer, Paypal or cash within 14 days of the date on the invoice.

In the event of a dispute regarding the design of the website or withheld or late payment Jate Solutions reserves the right to withhold or withdraw all web pages and image files until such dispute is resolved. If an invoice is overdue by 28 days or more, we shall automatically suspend the website and a charge shall be made for it to be reinstated.

Maintenance

Jate Solutions undertakes to maintain or update a client's website content as part of our brochure style design package for a period of 12 months. Website redesign work will be charged in addition to the package price and is not included with the package free content updates. We cannot guarantee when updates for these packages will be carried out, although we will make every effort that these are done as quickly as possible and usually within 24 - 48 hours.

Cancellation

If at any point during the development phase a client wishes to cancel, they may do so but will be invoiced an amount that Jate Solutions judges to be proportional to the amount of work completed on the project. If, during the development phase, the client does not supply the content required in order to complete the commission within a reasonable amount of time, Jate Solutions will consider that the client wishes to cancel the commission.

If, after a website has been published, the client wishes to cancel their contract with Jate Solutions, they may do so immediately providing that the initial 12 month web design package has been paid in full. If the client wishes to cancel part way through the first 12 months of the package and has chosen the monthly payment plan payment option, the client will be invoiced the total for the remainder of the package. When this invoice has been settled, the contract will be terminated.

All basic hosting accounts are charged 12 months in advance and will not be refunded upon cancellation of an account.

All monthly ecommerce hosting accounts are charged in advance and may be cancelled by the client with notice before the next billing period (1st of the month). If a client wishes to cancel part way through the month, the costs for that month must still be paid.

Jate Solutions reserves the right to terminate all hosting accounts with 21 days advanced notice. It is the responsibility of the client to download all files and emails. Any files left on the server after this period will be deleted.

Changes

Jate Solutions reserves the right to alter prices at any time without notice. If a client has commissioned any services from Jate Solutions prior to a change in prices, that commission will not be subject to any increase, but any subsequent commission may be subject to an increase.

Hosting

Jate Solutions uses a third party web hosting company and cannot be held responsible for:

- Any extra hosting costs incurred by the client through changes which may require additional web server facilities;
- Any delays to the launch of the site caused by the web hosting company;
- The site being offline due to problems with the server.

Clients shall be responsible for insuring themselves against any loss or damage to data. In no event will Jate Solutions be liable for loss or damage to the data stored, transmitted on or using the service..

By agreeing to these terms and conditions your statutory rights are not affected.

Jate Solutions reserves the right to change or modify any of the terms and conditions contained in the Terms and Conditions. If for any reason you may have questions or concerns about our privacy policy, terms of use, copyright or anything else related to this site, please contact us.

info@jatesolutions.com

 

Apartados de Correos 280

Calpe , 03710

Alicante

Spain